DCI Objectives provides extensive client support for Process Improvement. With our knowledge and understanding of the different approaches which provide the most useful improvements, along with the phases of the process, we can help our clients to avoid many of the mistakes other organizations have made in their implementation.

The Four approaches we utilize, depending on client needs, are:

1. Process Benchmarking
2. Process Redesign
3. Process Reengineering
4. Fast Analysis Solution Technique

• Process Redesign - This approach focuses the efforts of the company or team on refining the existing Process. This is used for processes that are working well.
  
  
• Process Reengineering- This approach also called New Process Design, focuses the efforts of the company or team on their innovation and creative skills and abilities. This approach takes a fresh look at the Objectives without consideration for the current process.
  
  
• Fast Analysis Solution Technique - This approach is used to focus efforts on a single process for a short period of time (a few days) in order to define how a process can be improve over then next 90 days. At the end of the meeting the team accepts or rejects the proposed improvements.

• Organizing for Process Improvement - It is important to have a strong organized approach to Process Improvement including a Management team, Improvement team and a Contact Group to provide actual feedback.
  
  
• Selecting a Documentation Approach - To document or describe the process. Use a uniform set of standards to allow universal understanding within the organization including diagrams, flowcharts, forms, procedures and associated data.
  
  
• Defining Improvement Opportunities - To define the opportunities an analysis of the process and documentation is required. Therefore the process must be documented. Often a byproduct of doing this work will be additional opportunities for improvement.
  
  
• Designing the New Process, the result is the Future State Solution -
  
  
• Installing the Future State Solution - Transforming the new process into real performance improvements within the organization.
  
  
• Managing the Process for Continuous Improvement - How the process is managed by the company. See our brochure on methods for Continuous Improvement.